APA引文
Sheth, J. N., Parvatiyar, A., & Shainesh, G. (2001). Customer relationship management: Emerging concepts, tools, and applications. Tata McGraw-Hill Pub. Co..
芝加哥风格引文
Sheth, Jagdish N., Atul Parvatiyar, 与 G. Shainesh. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Tata McGraw-Hill Pub. Co., 2001.
MLA引文
Sheth, Jagdish N., et al. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Tata McGraw-Hill Pub. Co., 2001.
警告:这些引文格式不一定是100%准确.