Market leadership strategies for service companies : creating growth, profits, and customer loyalty /
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| Κύριος συγγραφέας: | |
|---|---|
| Άλλοι συγγραφείς: | |
| Μορφή: | Βιβλίο |
| Γλώσσα: | Αγγλικά |
| Έκδοση: |
Lincolnwood, Ill. :
NTC Business Books,
c2001.
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| Θέματα: | |
| Διαθέσιμο Online: | Table of contents Publisher description |
| Ετικέτες: |
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|---|---|---|---|
| 001 | 7451 | ||
| 003 | OSt | ||
| 005 | 20241021020003.0 | ||
| 008 | 130912s2001 ilua b 001 0 eng d | ||
| 010 | |a 99010338 | ||
| 020 | |a 0844224413 | ||
| 040 | |a DLC |c DLC |d DLC |d BD-DhMIS | ||
| 050 | 0 | 0 | |a HD9980.5 |b .T457 2000 |
| 082 | 0 | 0 | |a 658.8 |2 21 |
| 100 | 1 | |a Terrill, Craig. | |
| 245 | 1 | 0 | |a Market leadership strategies for service companies : |b creating growth, profits, and customer loyalty / |c Craig Terrill and Arthur Middlebrooks. |
| 260 | |a Lincolnwood, Ill. : |b NTC Business Books, |c c2001. | ||
| 300 | |a xvi, 268 p. : |b ill. ; |c 24 cm. | ||
| 504 | |a Includes bibliographical references (p. 253-254) and index. | ||
| 541 | |e 7451 | ||
| 650 | 0 | |a Service industries |x Marketing |x Management. | |
| 700 | 1 | |a Middlebrooks, Arthur. | |
| 856 | 4 | 1 | |3 Table of contents |u http://www.loc.gov/catdir/toc/mh041/99010338.html |
| 856 | 4 | 2 | |3 Publisher description |u http://www.loc.gov/catdir/description/mh041/99010338.html |
| 942 | |2 ddc |c REF |0 1 | ||
| 999 | |c 1876 |d 1876 | ||